[Unsupported language] Game Progress

Tamiires_Maiara

Eu já recebi a ajuda necessária para este problema. 

Lady_Choo

Hi @Tamiires_Maiara welcome to the community. Could I please ask in future that you keep your posts in English so that everyone can understand you as it is one of the house rules in the community. 

The trouble is because you connected your game to facebook, when you try to log out, it thinks you are a new player and so it will reset all your progress. 
 Are you connected to the Kingdom? If you sync your facebook game with the Kingdom then you could log in with the kingdom and wouldn't need to use facebook. 
I have a post that helps with that

https://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images