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Feeling cheated! My animal helpers does not deliver what they should

Jules_2_2

When I select a companion to help pass a level, sometimes it does not deliver what it should. For example, I'm on level 2319 and select Manticore which promises to grow 2 flowers and add 2 apples. No apples are added. I have seen this many times on previous levels and feel I have wasted countless magic beans this way. On some previous levels I have used a companion costing 90 beans for over 100 times trying to pass the level before I have realised I am not getting what I should. When I do notice this happening I select a different companion, which is what I am doing currently on 2319 - but it's not the companion I need!

Anyone know where I go to make a complaint about this waste of beans and ask for compensation?

They are always fixing bugs. Well - fix this please! I feel ripped off.

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Kingster

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Accepted answers

Woollie

Thanks @Chicken_Slayer! Yes, it should grow flowers and throw apples now

Just need to make sure you're on the latest version.

Jules_2_2 said:

Woollie said:

Hi @Jules_2_2
Pleased to say the issue should be fixed in the last update of the game
Enjoy!

OK. Shame it has taken 5 months!

I know... It's always hard to prioritize, because some issues will take longer to be fixed and we understand the frustration. I hope you'll find comfort knowing it was not forgotten

All comments

Lady_Choo

@woolie we won't mention it might have been a tad more than 5 months either *whistles looks innocent*
That is good to hear in all seriousness. I can remember reporting it quite a while ago..pretty much on its release to be honest. BUT I knew why it wasn't a priority so while it was frustrating as it was literally the difference between passing and not passing, I understood.
I will be honest. I remember the happy time before companions. Even now I try to not use them unless I have been stuck for days.

Woollie

Thanks @Chicken_Slayer! Yes, it should grow flowers and throw apples now

Just need to make sure you're on the latest version.

Jules_2_2 said:

Woollie said:

Hi @Jules_2_2
Pleased to say the issue should be fixed in the last update of the game
Enjoy!

OK. Shame it has taken 5 months!

I know... It's always hard to prioritize, because some issues will take longer to be fixed and we understand the frustration. I hope you'll find comfort knowing it was not forgotten

Jules_2_2

Woollie said:

Hi @Jules_2_2
Pleased to say the issue should be fixed in the last update of the game
Enjoy!

OK. Shame it has taken 5 months!

Lady_Choo

Hey @Woollie Kingster and welcome to the community!!

That is good to hear, so the manticore will throw apples like it should?

Woollie

Hi @Jules_2_2
Pleased to say the issue should be fixed in the last update of the game

Enjoy!

Lady_Choo

@neo_quela welcome to the community

Please could you repost your comment in English then we can help you

I am not good at translating haha.

Lady_Choo

That is indeed odd! unless the CM wanted to clarify for those reading the forum maybe?

Jules_2_2

Chicken Slayer said:

Its already reported @Jules_2_2 We reported it a while ago,The studio are aware of it and companions are on the list of things to be fixed but unfortunately they prioritise issues in between working on essential game things like levels etc, so its not being done any time soon. Which means you have the option of using a different companion to save beans as you have been doing, or not using one. Personally I rarely use them now, I don't find they help a lot. I know its frustrating but please try and keep patient over it. Its meant to be there to help like the boosters, you can pass the level without it.
What do you mean your title was added to? Usually its only the writer that can do it, although the CM can modify it if it breaches terms and conditions.
Well done on your level though, you are near the top

Ok. I understand. Thank you.

About the title (not that it matters that much) - my title was simply Feeling cheated and nothing else

neo_quela

Estoy en el nivel 211 y cada vez que comienzo avanzar con el boster de Bonnie el juego no me permite hacer movimientos .. pierdo la vida al salir y comienzo de cero (sin bonus)

Lady_Choo

Its already reported @Jules_2_2 We reported it a while ago,The studio are aware of it and companions are on the list of things to be fixed but unfortunately they prioritise issues in between working on essential game things like levels etc, so its not being done any time soon. Which means you have the option of using a different companion to save beans as you have been doing, or not using one. Personally I rarely use them now, I don't find they help a lot. I know its frustrating but please try and keep patient over it. Its meant to be there to help like the boosters, you can pass the level without it.
What do you mean your title was added to? Usually its only the writer that can do it, although the CM can modify it if it breaches terms and conditions.
Well done on your level though, you are near the top

Jules_2_2

The point is that this should be fixed as I'm not being given what is promised.

Where do I go to officially report it?

And why has my title been added to? Who has done this - not me?

Lady_Choo

The manticore does still open the flowers though so it does help a little.

Jules_2_2

ok.Thanks

MarkHawk

Hi Jules_2_2

Thanks for telling!
I believe the issue might be related to some of the Helpers are having powers that don't match what the board requires.
I'll forward your thread to the guys in the game studio so that they can take a look at the issue.