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Level stops responding to touch-screen

dwb
dwb Posts: 115
iPhone OS v7.1.2, with strong WiFi signal only, I picked the next new level on my track (428), picked a companion, and started the level. After playing a while I couldn't swap any cropsies, I couldn't click the "i" by the companion, or select any tools at the bottom, or use the menu. I slid up my iPhone utility panel over the game and then back down, I slid down my iOS info frame and back up. It still didn't respond. I started Facebook Messenger and it worked fine. I didn't have any other app running at the time. Later, after charging my phone to 100%, I played 429 and it did the same thing but right at the first move. When I changed to the Settings..About to see the iOS version and went back tot the game, it restarted with the orange King splash screen. This is especially frustrating because I keep losing the Bonnie Booster Trail!

Answers

  • dwb
    dwb Posts: 115
    @rogerkock posted a Discussion issue named "Bonnie" at 4:12PM today in Dutch and the moderator closed it but I used Google Translate which said he is experiencing something similar to what I am: 
    "If I win a level then the next one is bonnie I can't do anything game stops responding to count and tablet is in level 558 who knows something about"
  • dwb
    dwb Posts: 115
    I suggest that any recent update that caused this be rolled back to the prior version until it is fixed.
  • pit
    pit Posts: 2

    Level 1

    After winning a level the next one cannot be played, no reaction when touching the icons. Only after rebooting i can play. But that gets annoying after every level...
  • storm111
    storm111 Posts: 2

    Level 1

    I have the same problem, when I level up - screen stops reacting!
  • Lady_Choo
    Lady_Choo Posts: 26,231
    I am going to tag our community moderator @MarkHawk but can you let us know if you are using android or iOS  as that will be helpful if the studio need it :) 
  • Lady_Choo
    Lady_Choo Posts: 26,231
    Aha never mind, its already under investigation, check out this thread for updates :)

    https://community.king.com/en/farm-heroes-saga/discussion/256343/game-freezing-after-beating-a-level#latest

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