Thanks
for reaching out! Let's get you back to enjoying your game as quickly
as possible. Anna, our virtual assistant, has found a mini guide that we
think will help you. If the answer below doesn’t fix your issue then
please head to our Community site. You can find the link at the end of
this email.
The level is different to the video
Our Game Studios are constantly working on improving our games by introducing new features, gameplay or concepts.
They
closely monitor a game's difficulty, listen to player feedback about
levels or features and may tweak things to enhance the player
experience. This means that sometimes videos available online do not
reflect the current in-game content.
If the level in the video
is different to the one you have in the game then please go to back to
the YouTube search page, select Filter and then choose Upload Date, to
see the most recent videos.
Kind Regards
King Player Relations
Check out our community for more support, tips, competitions and more!
http://to.king.com/RzM1