My Farm Heroes is not showing/loading on Facebook! (This has been reported)!

sonia10

(Edit by CM: Unsupported language) 

MireshkA

Hi, same problem here since yesterday

QueenB

@debera, thank you so much for reporting this. 

The Studio has been informed and they are currently looking into this as we haven't been successful on reproducing this issue ourselves yet.

@Mildred_2_2 had a possible workaround which I would like you all to try out:



This could be a Flash related issue so please have a look at the following page for more steps.

Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

PummyRaj

Hello @debera @PatWyatt and @MireshkA, Hearty Welcome to the Farm Heroes section of our friendly King Community  

I too have experienced this issue in my game today!!  Can you please post back below details ---

1) When did you notice this issue? 
2) What browser were you using to play the game?  Did you try other browsers to check if the game is working on that? 

I will inform about this issue to the Farm Heroes Community Manager and will get back to you when I have any updated information. 

**  Please tap on "Type your Comment" box located below to write back. 

Talk to you all soon!  Have a great rest of the day/evening! 

QueenB

Thanks @PummyRaj👍

I'm already on this 😉

simona80

hi instead of opening farm heroes other games are opened. So I can't play anymore. tks

QueenB

Thanks for getting back @simona80 🤗

Check out the following link as this has been reported and some players has suggested some steps that has worked.

Hope this helps  

simona80

I can't find any suggestions

QueenB

The game team has kindly asked for some browser logs to help diagnose the issue.

It only takes a few seconds

The steps would be this:

1. Right click the background of the page on https://apps.facebook.com/farmheroes
2. Click Inspect

3. Click Console in the tab that appears to the right



4. Right click a line in the list and click Save as



5. Save the file on your computer and upload the file on the comment below.

Thank you 🙏

QueenB

@simona80

If this does not work, would you be able to provide the browser log as stated above?