NOW FIXED! - "Sorry something went wrong" - message when requesting lives!

Lady_Choo

Seems we have a few issues playing on Facebook tonight @QueenB .
We are either getting a "sorry we have a problem" when trying to send lives, or if playing through gameroom, its just freezing. 
No lives are being sent and accepting any just cause it to freeze  

QueenB

Thanks for flagging this @Chicken_Slayer!

We're looking into this with our colleagues at Facebook, so we appreciate your patience and understanding while we work on this.

At the moment, it does seem that this will temporarily affect your sending and receiving lives, but you should find that it doesn't affect the visibility of your Facebook-connected friends. 

We'll do our best to find a solution to this as soon as possible, so please check back in your game from time-to-time.

QueenB

Thanks for flagging this @Chicken_Slayer!

We're looking into this with our colleagues at Facebook, so we appreciate your patience and understanding while we work on this.

At the moment, it does seem that this will temporarily affect your sending and receiving lives, but you should find that it doesn't affect the visibility of your Facebook-connected friends. 

We'll do our best to find a solution to this as soon as possible, so please check back in your game from time-to-time.

QueenB

Good News 🙌

Facebook has just confirmed that, the error message should be fixed so we should now be able to send requests!

Please let us know if this is working for you (some may have to give it few minutes), so we can report back.

I would like to thank you all for your patience and understanding 😍

PS: while you're here, we would love to get your feedback on our Community here.

Thanks 🙏