All progress on Facebook has disappeared

Nkxbailey

Hi, I have been on holiday for 2 weeks and am trying to pick up where I left off on my Mac which was over lever 1300 (can’t remember exactly) but it has lost all of my progress 😟

QueenB

I'm sure your game has been backed so there must be a browser issue!

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps

Nkxbailey

Hi, I have been on holiday for 2 weeks and am trying to log on via my Mac but has lost all of my progress I was on over level 1300 (cant remember exactly)

Nkxbailey

For some odd reason I am back into my existing level now just the game looks a bit different.  Happy though 🙌

Nkxbailey

For some odd reason I am back into my existing level now just the game looks a bit different.  Happy though 🙌

Lady_Choo

Hi @Nkxbailey it sounds like you have the newer facebook flash free version. Can I ask you to have a look at this thread here,  Farm Heroes Saga game looks different on Facebook? NEW HTML5 version! — King Community and whatever you like, or don't like about it, please leave an opinion. I am hoping you like it, I think I might be the only one so far  

Nkxbailey

Hi, yes I will have a look in the morning :-)