Hello @BriananLudlow12, Hearty Welcome to the Farm Heroes section of our friendly King Community
I am sorry to hear about the issue in your game!! Can you please take a screenshot and post it here?
The team might also need your game user ID number to look at your game and/or send those rewards towards you if the problem persists!! Click here to find your Farm Heroes ID
** IF you tap on "Type your Comment" box located below, you will be able to write back. And to post the screenshot, tap on "Attach Image" icon located in the tool-bar (a little farther to Emoticon) and select "Choose Files" option to upload the picture from your device.
Talk to you soon! Have a great rest of the day/evening!