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Mobile press back not working Farm H. Saga (Fixed)!

encantes
encantes Posts: 6,340
edited October 2019 in Discussions
After last app release  when you are playing and you press back on your mobile it's impossibile to go back. You have to close all the app.

Best Answers

  • QueenB
    QueenB Posts: 15,489
    Answer ✓
    Thanks for the heads up @encantes!

    The Studio noticed this as well (only happening on Android device) and they will try to have this fixed soon.
  • Lady_Choo
    Lady_Choo Posts: 26,144
    Answer ✓
    Sorry @encantes I only just saw your reply. I didn't get the notification but glad to see its fixed :) 
«1

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144
    Hi @encantes can I ask for a little more information please. When you click back from where? Do you mean if you fail a level or want to leave an event?
  • QueenB
    QueenB Posts: 15,489
    Answer ✓
    Thanks for the heads up @encantes!

    The Studio noticed this as well (only happening on Android device) and they will try to have this fixed soon.
  • encantes
    encantes Posts: 6,340
    Hi @Chicken_Slayer 
    Yes If I'm playing from my mobile and I want to stop the game even if I have moves available, this is not possibile. Before when you press back shows up: leave the game? You lose a life.
    Now I have  to quit from open page of my mobile.
    Samsung s9 plus last version
    Check my screenshot the red highlighted 
    Thank you
  • encantes
    encantes Posts: 6,340
    @QueenB waiting for it to be fixed.
    Many tkssssss
  • QueenB
    QueenB Posts: 15,489
    edited October 2019
    Great news guys!

    The back button on Android should work now so please make sure you have the latest game app version installed by checking the App Store!
  • Lady_Choo
    Lady_Choo Posts: 26,144
    Answer ✓
    Sorry @encantes I only just saw your reply. I didn't get the notification but glad to see its fixed :) 
  • encantes
    encantes Posts: 6,340
    @QueenB
    @Chicken_Slayer
    After new app release last version, back botton is working.
    But now when you try to play, in special event, with Racoon, the game closes  immediatly.
  • QueenB
    QueenB Posts: 15,489
    @encantes, thanks for the heads up 👍

    I've reported this to Player Support who will look into this. 
  • QueenB
    QueenB Posts: 15,489
    Hi @encantes!

    Quick question.... you don't happen to have duplicated Racoon event? Is the game still crashing when you click on the event?


  • encantes
    encantes Posts: 6,340
    @QueenB is not fixed. I finished Rancid game 5 days ago, it happened 2 days ago.
    When I click on the game app closes. I read comments in google play store it happens to many people. I dont have racoon duplicate

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