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Why my all boosters are locked?

margarit_78
margarit_78 Posts: 9

Level 2

Can you tell me why all my boosters are locked?I'm on level 2606.I tried everything.Restart my phone,clear cash,but nothing works.I also lost my mini games.And I can't bring them back.I tried so many times to logout and login,but still nothing.This worked before,but not now.Can you please help me?

Best Answer

  • QueenB
    QueenB Posts: 15,634
    Answer ✓
    No need to reinstall but there is something else you can try. There is a way to activate these Boosters but it means you will have to scroll to the following levels and replay them in order to unlock them:


    Shovel: Level 5

    Tractor: 
    Level 8 

    Bonus rewarder: 
    Level 13

    Color Collector: 
    Level 23

    Egg cracker: L
    evel 31

    Clean-Up: 
    Level 72

    Let me know how it goes :) 
«1

Answers

  • [Deleted User]
    [Deleted User] Posts: 20

    Level 3

    Try the following, it has worked for me before.

    #1 Save your progress
    #2 Uninstall the app
    #3 Reinstall the app
    #4 DO NOT LOG IN YET!
    #5 Play until about level 34, or whenever all the boosters are unlocked
    #6 Log in.
    You will then be returned to level 2606 ( or wherever you are up to) and your boosters will probably be empty, but unlocked.
  • QueenB
    QueenB Posts: 15,634
    Thanks for flagging this @margarit_78!

    Are you still on this level? 
  • margarit_78
    margarit_78 Posts: 9

    Level 2

    @QueenB No,I'm on the next level.But the situation it's the same.
  • QueenB
    QueenB Posts: 15,634
    So the Boosters on level 2607 are also locked?
  • margarit_78
    margarit_78 Posts: 9

    Level 2

    @QueenB ,yes,they  are.Can you help me?
  • margarit_78
    margarit_78 Posts: 9

    Level 2

    @QueenB,I don't want to reinstall the app,because I have over the 500 dogs and over 200 of other boosters.
  • QueenB
    QueenB Posts: 15,634
    Answer ✓
    No need to reinstall but there is something else you can try. There is a way to activate these Boosters but it means you will have to scroll to the following levels and replay them in order to unlock them:


    Shovel: Level 5

    Tractor: 
    Level 8 

    Bonus rewarder: 
    Level 13

    Color Collector: 
    Level 23

    Egg cracker: L
    evel 31

    Clean-Up: 
    Level 72

    Let me know how it goes :) 
  • margarit_78
    margarit_78 Posts: 9

    Level 2

    @QueenB,Thanks ,it works,but I lost all boosters that I had☹.But never mind,the most important is that it works and they are now unlocked.😊
  • QueenB
    QueenB Posts: 15,634
    Yay, happy to hear that worked 🙌

    I've asked Player Support to add some Boosters as a goodwill gesture, it should show up in a few minutes 😉
  • margarit_78
    margarit_78 Posts: 9

    Level 2

    @Rancid,thanks I did the same,I just didn't  uninstalled the app.Just loged out,start from the begining  and loged in after that.The result was the same.Thanks

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