Why are money disappearing??

JessicaN

Several money is disapearing from Farm Hero saga!! Old game it disapear over 300 gold coins and you don+t do anything about it more than take the money and don+t even answer why.
Today it disapear more goldcoins...or...they never show up after I had payed for them.  I suppose you will take the money and don´t give me the goldcoins?? AGAIN??

QueenB

Hi @JessicaN!

Sorry to hear about this but we don't handle purchases in the Community. Not to worry as I will guide you through to our Player Support. 

Contact our Player Support team here.

Under topic select: Problems with Purchases and then under subtopic: Purchased item not received.

Include your Game ID on the message - This link will help you find it.

Note! It can take up to 72h before receiving a reply.

Hope this helps