Eden's challenge.

alekhya51292

I won an episode race in Eden's challenge but didn't receive my 5 gold bars yet.

PummyRaj

Hello @alekhya51292 Hearty Welcome to the Farm Heroes section of our friendly King Community  

I am very sorry to hear that you have not received the rewards from "Eden's Challenge"!  Sorry to know that the link provided above did not work... 

Here is the link again... go to the link and fill out the form given there  https://soporto.king.com/contact  
** While filling out, enter the TOPIC as "Problems with My game"; 
and the SUB-TOPIC as "Prize not Received"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly! 

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

Hoping for the Best!  Have a great rest of the day/evening! 

QueenB

Sorry to hear about this @alekhya51292!

We are unable to replace any items that have not been received so this must be reported to our Player Support team here. 

Please make sure you specify the feature/special event that did not pay out the rewards so Support can report this to the studio.

Thanks  

alekhya51292

The link u sent says the page cannot be found. 

PummyRaj

Hello @alekhya51292 Hearty Welcome to the Farm Heroes section of our friendly King Community  

I am very sorry to hear that you have not received the rewards from "Eden's Challenge"!  Sorry to know that the link provided above did not work... 

Here is the link again... go to the link and fill out the form given there  https://soporto.king.com/contact  
** While filling out, enter the TOPIC as "Problems with My game"; 
and the SUB-TOPIC as "Prize not Received"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly! 

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

Hoping for the Best!  Have a great rest of the day/evening! 

QueenB

Sorry about the link not working @alekhya51292 and thanks @PummyRaj for commin to the rescue 🤗 

[Deleted User]

Here's an interesting thing. I had no notification that I was/could play Edens Challenge, but I got five gold bars anyway. Maybe there's a bug in the system somewhere?

alekhya51292

I got it. Thanks.