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Hello @mich_lau Hearty Welcome to our Wonderful King Community ๐ค
I am sorry to hear that there is an issue in your game!
Actually, this is not the issue with your device. Unfortunately, "Queen Bee" is not behaving well and crashing the game as soon as she appears and gives us the bonus for Cropsies.
This issue was reported to the Farm Studio to look into. Here is the main thread for your reference ---> Queen Bee is Crashing the Levels
I need few details from you...
1) Are you using an Android device or iOS device?
2) Can you check the version you have right now?
Please post back these details by typing your reply in the comment box given below.
Talk to you soon. Have a Farmtastic Day ๐ ๐
Hello @priscillaG Hearty Welcome to our Wonderful King Community ๐ค
You will have to give few more details to help you properly....
1) When does the level freeze? Is it in the beginning of a level OR at the ending?
2) Is it Farm Heroes Saga or some other game?
3) If you are playing Farm Heroes, is your Bonnie booster active?
4) Do you know what could be triggering the "freezing"?
The more details and explanation you provide, the better assistance I can provide.
To post back, simply type your reply in the comment box given below.
Hope to talk to you soon. Have a great rest of the day ๐บ