game crashes

Terina_Mallows

Farm heros saga keeps crashing, the game screen goes completely black mid game. I'm playing on my desk top using windows 10.Please help

stan1981

R u using flash or HTML? 

There is an issue with flash ...
can u check whether u r on the latest version and try different browsers? 

Else possible to play on phone ? 

PummyRaj

Hello @Terina_Mallows, A Warm Welcome back to our friendly King Community 🤗

I am very sorry to hear about the issue you are having in the game!!  I have few questions for you to get more clarity on the issue....   

1) Do you have any other games installed on your Windows 10?  Are they performing properly? 
If you are having issues with other games also, we can try some trouble-shooting steps and see if it resolves the issue!!  

2) If it is just the Farm Heroes, you said it is in middle of the game, right?  Can you tell me which level you are playing?  Did you try to play another level to see if plays fine?  


Please let me know by typing your reply in the blank comment box provided below. 

Talk to you soon!  Have a great rest of the day/evening!  

Dan_Van

Every time I select a bonus the game crashes and I have to power down to restore the game with no bonus

aijaziqbal

https://community.king.com/en/farm-heroes-saga/discussion/comment/1111366#Comment_1111366

Hi and welcome to the community.

Please log out, update your game application, restart your device and login again and check if it solves your case.

Thanks.

Diamond_Lim

https://community.king.com/en/farm-heroes-saga/discussion/comment/1111366#Comment_1111366

Welcome to Sweet King Community!

How about you can see answers and solutions by Community Team :

Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.

If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!

You can also check that page to read all of information that I hope you can understand to read them :

https://community.king.com/en/blog/discussion/234706/where-are-my-extra-challenges

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a farmtastic day! 😊

Freddy_

@Dan_Van Hi and welcome please see post below for help with game crashing issues

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

Thank you

Dan_Van

This started after the last update

Diamond_Lim

https://community.king.com/en/farm-heroes-saga/discussion/comment/1112469#Comment_1112469

You can follow these steps on our previous replies that I hope these helps! By the way, this feature is still tested and selected some players only who have this feature that means it's still not complete to be fixed to everyone on this game. Keep your eyes out until this feature is back and fixed. 😉