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Can't retrieve rewards
MamaBear67
Posts: 5 Level 2
in Support
Hiya folks,
In November, I was doing an event and I won 1000 beans BUT I never received them.
I also have 2 rewards in my Farm Club, which I cannot retrieve. I have uninstalled then reinstalled, cleared cache, etc. Anything else I can do, please?
Thank you
MamaBear💕🐻💕
Best Answer
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Lady_Choo
Posts: 13,777 Farm Moderator
@MamaBear67 no worries, @Elsa tagged me so I can help 😁
As regards the rewards that you didn't get, you would need to contact support here choose problems with game, then prize not given. You will need your player ID though for that.
As regards the companions, are they the two quesiton marks left? Its because companions were ended on level 1110 for the time being at least. We don't know if they will come back or not, but for now, that is all there are. I hope this helps!
For future reference, here is the forum for farm 😊
Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓
⭐Stars follow the sun, there is beauty and light to be had even in the darkest day. They will rise again.⭐
New contest! 🍓 Win boosters in the Farm Heroes area 🍓
Farm heroes addict collecting cropsies since 2013.
Answers
Hi @MamaBear67 thank you for posting your question here but I think you posted it in the wrong area. This is support for Candy Crush Saga and I believe that you are speaking about beans which is Farm Heroes Saga. I will tag @Chicken_Slayer who will be able to help you. I will also have this message moved to the Farm Heroes Saga community. For future messages for this game you can report it here.
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2 · 1Helpful Woah! Sweet 1Love HahaAwww thank you, Elsa! I'm so sorry. Hopefully, I will find my way about soon! 💞🐻💞
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1 · Helpful Woah! 1Sweet Love Haha@MamaBear67 no worries, @Elsa tagged me so I can help 😁
As regards the rewards that you didn't get, you would need to contact support here choose problems with game, then prize not given. You will need your player ID though for that.
As regards the companions, are they the two quesiton marks left? Its because companions were ended on level 1110 for the time being at least. We don't know if they will come back or not, but for now, that is all there are. I hope this helps!
For future reference, here is the forum for farm 😊
https://community.king.com/en/farm-heroes-saga
Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓
⭐Stars follow the sun, there is beauty and light to be had even in the darkest day. They will rise again.⭐
New contest! 🍓 Win boosters in the Farm Heroes area 🍓
Farm heroes addict collecting cropsies since 2013.
- Report
1 · Helpful Woah! Sweet 1Love HahaThank you very much @Chicken_Slayer That helps me a lot 😄👍
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2 · Helpful Woah! 2Sweet Love HahaYay that is good to hear @MamaBear67 if you need any more help, give us a shout 😁
Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓
⭐Stars follow the sun, there is beauty and light to be had even in the darkest day. They will rise again.⭐
New contest! 🍓 Win boosters in the Farm Heroes area 🍓
Farm heroes addict collecting cropsies since 2013.
- Report
2 · Helpful Woah! Sweet 2Love Haha