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Daily rewards not being received

Andrew_3_2
Andrew_3_2 Posts: 3

Level 1

I noticed that over the last week or so that any of the daily rewards I receive are not actually making it to my account. I initially noticed it when receiving a +5 move and it never showed up. This is occurring with every reward type at this point. Is this a known issue?

Answers

  • stan1981
    stan1981 Posts: 3,459

    +5 move is a bit tricky.

    it is auto add in to the next level u play... don’t have option to select to use it or not. It is auto add in

  • Andrew_3_2
    Andrew_3_2 Posts: 3

    Level 1

    It's not just the +5 missing, that was just the first I noticed. Today was the purple pet (picks up all of selected type) booster and I didn't get that either. I don't recall getting the shovel or the +1 either the last few days.

  • [Deleted User]
    [Deleted User] Posts: 20

    Level 3

    Hi @Andrew_3_2 and welcome to our friendly forums. My first thought is that it might be a connection issue. But if you can send/receive lives, then it's probably not it. I play on an Android mobile device and it works perfectly. So we need the following information. What platform do you play on and is it fully updated? Do you have any other issues with the game?

  • Andrew_3_2
    Andrew_3_2 Posts: 3

    Level 1

    I'm playing on Windows 10 using Firefox thru Facebook. The mobile version works fine.

Hey! Would you like to give us your opinion?