I'm on level 1267 and all but 5 of my magic beans have disappeared overnight?!
5 beans? Only disappear 5 beans? Can screenshot ???
All except 5 of my beans disappeared! I am left with only 5! I don't know exactly how many have gone but I had thousands yesterday.
Only left 5? Can screenshot?
No it won't let me.
Welcome to the Community @babs22 🤗
Do you play on a mobile device or on Facebook?
On my mobile on Facebook.
Thanks for confirming @babs22!
We completely understand your disappointment at losing Boosters.
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the gameplay. But don’t worry, there are many ways to win more Boosters in the game!
We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help.
It's ok. I'm not starting all over again so I'm moving to some other game.
Wait, did you lose your game progress as well? Or was it just the extra items?
@QueenB you or I have missunderstand what babs22 say.
babs22 says she have lost beans. And beans are the same even if you play on different devices.
And if you only play on one place/device you should not loose any. Not even if it was boosters.
I lost beans
@piaandersson I might have understood " All except 5 of my beans disappeared! I am left with only 5!" all as in everything else and was just left with 5 beans. And yes, you can lose boosters on the device it has been accepted on.
If it's just the beans @babs22, can you make sure the game app is properly connected to your Facebook or King account?
Doesn't matter, I've logged out now. Played all that time, accumulated all those beans and lost them overnight? Played exactly same as I've always played so done nothing different. Thanks for trying to help but I'm done with it now.
I encountered the same problem and similar answer (but wrong answer for sure) was given. The admistrator is tricky in stealing players' bean and forces them to make purchase!
Well I won't be making any purchases. Its wrong that there's nowhere to get help with this. I've stopped playing.
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