Beans just disappeared

ddhayes

My beans has disappeared. I had around 3000 beans now I have 35 and I’m not collecting beans once I wind the round. Restore the beans and allow me to collect the beans wants the level is wom

Lady_Choo

Hi @ddhayes and welcome to the community.

How were you saving progress before, by Facebook or the Kingdom? Make sure you are logged in.

It sounds like you are using the beans on the companions which is why they are going down and you only win beans on each new level, you won't get them if you replay an older level.

ddhayes

I play the game through the APP but it’s connected to my Facebook. I’m not playing in companion mode. These are new levels not levels I replayed. Can I just have my beans restored?

QueenB

Welcome to our Community @ddhayes 🤗

Here in the Community we are unable to replace lost items as this is something Player Support handles. Feel free to get intouch with them through the app like this:

NOTE! PLayer Support is currently having some issues that we are trying to fix as soon as we can. A reply to an email might take longer than usual, so please be patient and avoid sending multiple emails, it will not help you get a faster reply. 

Open the game app and select the 3 lines (setting) and select "Customer Care":

Now select the topic you need help with and read/ follow the instruction:

If you need further help, scroll down to the bottom of the pop-up and select "Contact Us":