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Level 1956 comes up blank!

Gail21
Gail21 Posts: 3

Level 1
edited May 2020 in Support

When I try to play level 1956 the grid comes up blank. This has been reported before. I play on an Android mobile device ( all I have).

Answers

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to this community


    Did you have the latest version on it and cleared the cache? I pass it on that it can be examined. Please be patient.


    @QueenB

  • Gail21
    Gail21 Posts: 3

    Level 1

    Thanks for the help, it is much appreciated! And yes, I have the latest version and cache is cleared. I just kept trying and FINALLY it loaded correctly and I was able to play. Thanks again!

  • QueenB
    QueenB Posts: 15,634

    Happy to hear you're back on track and a warm welcome to our Community πŸ€—πŸ’

    Let us know when you get to level 1000 so you can earn a Community badge and brag about your achievements πŸ˜‰

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello @Gail21 l!


    Thanks and nice if I could help you. Just a hint. Always check that you have a 100% internet or WiFi connection. Otherwise, always update the latest version and clear the cache regularly. Then you are on the right path and can avoid mistakes !!

  • Gail21
    Gail21 Posts: 3

    Level 1

    Thanks to everyone for their help!

Hey! Would you like to give us your opinion?

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