When I try to play, after the loading screen, a strange sad face appears, what can I do?

JaviDC

stan1981

This is very weird ...

r u on win 10, HTML platform or phone device?

can u test ur internet speed to see is it fast enough?

restart ur device n update to latest version n try

JaviDC

I have Windows 7 ultimate, its a problem? because the internet its runing well; before I could play :c

PummyRaj

Hello @JaviDC Hearty Welcome to our Farmtastic King Community 🤗

I am sorry to hear about the issue with your game!

I am assuming that you are on a Laptop! Which browser did you use / the sad face appear on the screen? Did you try to open the game on a different browser?

If you have saved the game through Facebook, you can try "Facebook Game Room" too. If I remember correctly, it looks like the issue is with "the browser", but not your game!

Can you please check that out and let me know?

Talk to you soon! Have a great rest of the day 🐤 🐇 🐤

random_person_lol

Hey! According to some google experts, A frowny face is shown when a renderer crashes or is unexpectedly killed whether by the user, system, or browser. This will usually be an issue if you don't have enough memory, which means if you aren't doing anything to Chrome the PC Might be accidentally killing the renderers to free memory.

Lady_Choo

https://community.king.com/en/farm-heroes-saga/discussion/comment/2225836#Comment_2225836

It was often caused by flash crashing as well but we no longer use that, so hopefully it rarely happens now.

Welcome to the community @random_person_lol