Claim your FREE Farm wallpapers!
👩🌾 Get a new wallpaper for your device, and show it to the community! 🚜✨
Ive lost all progress
littlebodyjones
Posts: 2
Level 1
in Support
Ive lost all progress
0
Answers
-
Hello @littlebodyjones and welcome to our Farmtastic Community. I am sorry to hear that. Have you been playing the game either thru FB or King.com? Player Support can help you get your progress back. : Check here - and once you click on the link - just follow the instructions so they can help you get your progress back.
1 -
I keep trying to clicking that link but it says I don’t have permission.
0 -
I lost all my progress. I was well beyond level 1000
0 -
U using king account or Facebook? Check ur log in details... and try again.
if u did not secure ur progress thru email using king account or Facebook... then nothing much can be done... it is lost ...
0 -
Hello @littlebodyjones - Wow for some reason it appears out links aren't working right now.
You can contact Player Support directly from a mobile device (this way support will have all the details needed to help), all you need to do is:
- Open the game app
- Select the cogwheel
- Tap on the? mark
- Tap on "I need help with lost progress"
- Scroll down to the bottom and hit "Contact Us"
If you are playing on a PC then you can contact them thru the "Contact US" at the bottom of this page.
When you fill out the form make sure you select "Problems with my game" and then on the second drop down click on "Game didn't save". This will alert the support staff you are having a problem with your game progress and someone should get back with you. Make sure you also explain what happened in the comment area
1 -
How did it go? Do you have your progress back?
Thank you @bearwithme for helping out 🤗
0
