Game keeps saying I have no internet connection and I do.

adrummond79

In my game it keeps saying I have no internet connection and I do. Why is this happening

QueenB

Hi @adrummond79 and welcome to our Community 😀

Sorry to hear you're having connecting issues 😯 May we know which device you are playing on? An Apple, Android, Kindle?

Have you also by any chance tried switching from mobile data to Wifi or vise versa or restarting the device to see if that helps?

wykoon

https://community.king.com/en/farm-heroes-saga/discussion/305388/game-keeps-saying-i-have-no-internet-connection-and-i-do

Hi there and good day to you =)

You may try to turn off the router device and wait for at least 10-20 seconds before turning it back on. Then reconnect your PC/Mobile to the internet. Log in to the game and start playing to see whether you still receive the same message.

Hope the above help. Thank you.

Leanne_Faddel

Good day

My game does the same for a few days now. Playing ony phone, android. Restart phone and game several times. Please help, i dont want to miss out on new events!

QueenB

Sorry to hear about this @Leanne_Faddel 😯

Lets try clearing the cache on your Google Play Store.

1. Go to apps and find the app called 'Settings' 
2. Locate the menu called 'Apps' 
3. Scroll down till you find the 'Google Play Store' 
4. From here click on 'Clear data' then clear cache. Please notice that you will get a warning when clicking the 'Clear data' button - not to worry, it's just a reset. 
5. Restart your mobile open the game and see if it connects.

Let me know how it goes please 😉