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Lost my episode!

King_admin
King_admin Posts: 3,987
edited July 2020 in Support
This discussion was created from comments split from: What level are you at today?.

Answers

  • SBH
    SBH Posts: 69,476
    Screenshot_20200723-052841.png

    @QueenMia What's happened with my Levels ⁉️⁉️⁉️ 😬😏😤 Today morning I finished Level #3370. Now my last level is #3355 ‼️‼️‼️ 🥴😬😤😤

    Screenshot_20200723-163001.png


  • PummyRaj
    PummyRaj Posts: 45,175

    Hello dear @SBH 🤗

    I am so sorry to hear that you have lost those 15 levels that you have already played!

    Same thing happened in my game too. Yesterday, I too saw the levels till # 3370 and, when I went to play this morning, that whole episode disappeared!


    I have already asked about this to the Farm In-charge team. If I know anything, I will update you 👍️

    At present, they have already stopped working, as it is past 6 pm to them (they are located overseas). So, we will receive any news tomorrow only.

    Hope this made sense! Please be patient for one day, and you will have some news.

    Thank you and have a wonderful rest of the day 🍓 🍓

  • QueenB
    QueenB Posts: 15,842

    Thanks for flagging this @PummyRaj 👍

    @SBH, I apologies but it looks like there was mistake and when releasing the episode, you should have gotten only 3355 but by mistake, you got 3370. This shouldn't have happened so the team rolled back the last episode.

    I've checked your account and the good news is that it has been recorded that you have completed level 3370 so you will not have to play these levels again when they are available.

    We are very sorry about the confusion and rest assured, the studio is working on improving future releases 💪

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