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No internet connection in Facebook

Krefly
Krefly Posts: 8

Level 2

edited August 2020 in Support

Game used to work perfectly on old PC with WIN7 playing through Facebook/Firefox. New WIN10 laptop and I keep getting a no internet connection error.


Comments

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community

    I would advise you to clear the cache. And restart. You can also switch browsers. Keep playing on Chrome or Opera !!

    Question: Is this the normal PC version? Then it would be better to download to the Destpo via Playstore. Then you have no problems !!


    Good luck

  • Krefly
    Krefly Posts: 8

    Level 2

    I tried a different browser but it was a different version of the game. No team and all my boosters were gone.

    Not sure what you mean by "normal PC version". I'm playing on a WIN10 laptop through Facebook and Firefox browser.

  • Krefly
    Krefly Posts: 8

    Level 2

    Well, I didn't do anything but it's suddenly working again. 🤔

  • encantes
    encantes Posts: 6,300

    @Krefly Hi and Welcome in this sweetest Community 🍎 🍏 🍓

    We are very happy that your problem is fixed, in any case if you have same problem try with the tips of my friend @Spinnifix.

    I wish you a lot of fun in this Community 😉😉🤗🤗🤗

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello!


    A PC version is when you enter your games on the PC. Sometimes these are just brief technical problems. With the PC version you get a hint in the orange field. I'll give you pictures of the PC version!



    Window 10 Destop App


    Hope that clears you up!

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