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Why when I go on the app on my phone it says play so I click it but nothing happens. It's like it freezes. I can't play Farm hero's on my phone on the website. Very frustrating. It was working last night.
@banditop Hi and welcome, Please make sure your Phone device is up to date and has at least 2gb of storage space. Then check your game is up to date and log out and restart your device and then log back in and see if this resolves your issue.
If not you may need to uninstall and reinstall the app, but in doing this any stored Boosters or Lives will be lost and are unrecoverable unless you have any unused purchased boosters
Thank you
Hi and welcome to the community.
Please do the standard troubleshooting by Log out, update your game application, restart your device and login again and see if it helps you.
Please check these additional troubleshooting tips also.
Thanks.
Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
Android
iOS
Kindle
Windows mobile
Computer
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a farmtastic day! 😊
Hi @banditop!
It sounds like there might be something wrong so have you by any chance tried restarting your device, make sure you have enough storage on the device to handle the game and the latest game app version installed.
If you've tried all of this already, how about reinstalling the game app?
Hey Farmers! We're aware of an issue where players are not able to play music or podcasts in the background while playing Farm. We're pleased to say that we now have a version up on the App Store that fixes this on iOS (game version 6.83.19) If you're on iOS (iPhone/iPad), please go in to the App Store and manually update…
🔓 Farm Heroes Saga – Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! 🌾✨ Where are we now? Latest Levels are 7916-7930 🔹 New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &…
💥 Current ongoing or known issues! 💥 For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! 🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 [toggle] 😭 Lost your…
