My screen is frozen, what should I do?

Question

Good morning?  Can you please help me with something?  It took me over 2 weeks to complete this level and when I did today the game froze.  I am playing on an iPhone. This happened once before and I just closed it and the progress was lost so I had to try to complete it again.  I was hoping not to have to do that again, since it took me sooo long to complete this level.

I have attached a picture so you can see what its looks like.  It will allow me to click on any of the boosters and use them but it will not allow me to move any  pieces within the board.  How can I get it to register that the level has been completed?

Please advise.

Thank you

Lisa

Diamond_Lim · Answer

https://community.king.com/en/farm-heroes-saga/discussion/comment/1201253#Comment_1201253

You are welcome and Welcome to Sweet King Community! 👑

Thank you for your playing Farm Heroes Saga! 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a farmtastic day! 😊

lisapnyc · Answer

Thank you.  I appreciate your response.

Spinnifix · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/275418/freezing-stopping#latest

Hello and welcome to our beautiful community

Please go to this link that will help.

Good luck

Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck

I want to help you and navigate you better through the community.

Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.

I wish you a nice day & have fun 😊 I am always available for questions and help.

Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖