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Hi @remedy8213 Good Morning and a warm Welcome in this Community 🍓 🍎 🍏
I'm so sorry that you have an issue with your connection! If you are playing with your mobile, may you please try to switch your connection from wifi to data and check if is solved.
If you are playing with your Pc, try to clear the cache, switch off your device for 5 mnts and disconnect your internet connection. Restart your device and if the problem remains it's possible to have a screenshot of the lost connection, your device model and if is Windows10 or iOS.😉😉
Many thanks for your reply, you can write in the comment box below and remember to use @ before nickname.
🤗🤗🤗🤗