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I have connected through Facebook and now I don't have any of the top list

Sharon_ThorburnSharon_Thorburn Posts: 3 Newbie

It's like I am the only one playing, how do I link it back.

Answers

  • PummyRajPummyRaj Posts: 12,984 Sweet Legend
    edited January 19

    Hello @Sharon_Thorburn 🤗 A Warm Welcome to our Farmtistic King Community!

    Can you please clarify few things for me?

    Are you playing the game on a PC or on a mobile device? And, which level are you at?

    Please post back these details by typing your reply in the blank box provided below.

    Talk to you soon. Have a great rest of the day 🍓 🍓



  • Hey! Would you like to give us your opinion?

  • Sharon_ThorburnSharon_Thorburn Posts: 3 Newbie

    I am playing on an iPad on level 1925.

    I used to see all of the top lists but now it's just my score😒

  • PummyRajPummyRaj Posts: 12,984 Sweet Legend

    Thank you for replying back dear Sharon 🤗

    Many players are experiencing the same, since the Facebook changed to a "new look"! It seemed that they have removed all our "inactive" friends and "decluttered" it for us 🤔

    The reason I have asked for your current level is, I was wondering may be you are the only one that has reached to the top levels! That's the case for me. None of my FB friends are at 3700's except for one! So, I only see that player in the map as well as with my scores. But, if I go down to level 50, I can see 50 of my friends at the scores' list.


    I have a suggestion... do you have this feature in your game 👇️ 👇️

    If so, go to a lower level like I did above, and check if you see any of your friends at the winning scores.

    Please post back what you see, and let's talk more 🙂



  • Sharon_ThorburnSharon_Thorburn Posts: 3 Newbie

    Hi

    I have tried this, went back to level 50, but still only my score.

    When I complete a level and it goes into hero mode it comes up with all the top scores and shows me where I am on the list.

  • PummyRajPummyRaj Posts: 12,984 Sweet Legend
    edited January 21

    Hmmm! That is strange, Sharon 🤔

    OK! Can you please give me your game user ID number?

    I have escalated the issue to our Farm Community In-charge. They should be able to receive some news very soon. And I will update you once we know about what's going on.

    But in the mean time, can you please check if there are any "updates" available in your App Store? If so, can you install the latest version? Although it might not clear the issue, it would not worsen it either!

    Hope this made sense! Have a Farmtastic day



  • Sharik81Sharik81 Posts: 4 Newbie
    edited January 22
  • Sharik81Sharik81 Posts: 4 Newbie

    I play on an android phone. There is no friends list. Level 1519

  • PummyRajPummyRaj Posts: 12,984 Sweet Legend
    edited January 21


    Hello @Sharik81 🤗 A Warm Welcome to our wonderful King Community!

    First of all, Thank you very much for coming back and posting your comment in English for us to understand 👌

    I am sorry to see that you are also experiencing the "Lack of Friends" issue in your game!

    The Farm Community In-charge is trying to find out what's going on with the game. If there were any changes made, etc.,


    So, I would like to request you to please be patient with us for few more days, till we receive any news.

    Thank you for understanding. Have a Farmtastic Day 🍓 🍐 🍓



  • DMacDougleDMacDougle Posts: 4 Newbie

    Every time I try to pull up farm heroes super saga on the web site it keeps pulling up regular farm heroes saga. NOT SUPER SAGA. EXTREMELY frusterating since I am over level 1700 and playing for several years. Favorite game but seems there is a lack of attention. I cannot collect any bonus prizes or participate in special events. 🙁

  • PummyRajPummyRaj Posts: 12,984 Sweet Legend

    Hello @DMacDougle 🤗 A Warm Welcome Back to this Farmtastic King Community!

    I am so sorry to hear about the issue! This is the first time I am hearing about it 😮


    Can you please tell me which device you are using to play the game? And also are you on Facebook OR on King.com?

    Let's see how / what should we do to clear that up 👍️


    Hope to talk to you soon. Have a great rest of the day 🍓 🍐 🍓



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