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Game froze
sheryllyn61
Posts: 5
Level 2
in Support
My game froze upon winning level 3239 and now I have to play the level again!
1
Answers
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I am sooo sorry about that
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Good morning @sheryllyn61 that is soooooo frustrating when it does that.
Sometimes it can just be a device glitch or a simple game glitch but whichever it is really frustrating.
My phone doesn't like pokemon and it freezes a lot. I don't know why.
Are you playing on a phone or computer? I would advise closing the game completely and then clearing cache (if on android or pc as you cannot do that on ios apps), restarting your phone just to give it a wake up, then trying again.
If it keeps doing it, then come back and give me a shout and we can take it further. Hopefully it won't though!
While you are here, have you seen our latest contest? Have a try to see if you can win some boosters!
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You can delete your game and update it.
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