Updating Farm Heroes Saga impossible!?

Fischi2

Hello everyone, I´ve been trying to update Farm Heroes Saga, but haven´t been successful yet. The screen shows "New version available", but whenever I push the button "Actualize" (or whatever there might be in the english version, I´ve got the german one ;-), I´m linked to a website in my browser, where I can download different games. A click on "Update"... and I can play the game online...but that´s not what I fromwanted to do. I just want to update the offline version. But how? - Greetings and Thanx, Fischi

Coreena_Lilly

I'm having the same issue in Canada. I have never seen this before. I've been playing the one I installed from Microsoft Store for almost 2 years and have never seen this. I have taken a video to contact King. Which is why I'm in here.

encantes

Hi @Fischi2 and @Coreena_Lilly and a warm Welcome in this Community 🍓 🍎 🍏 🍓 🍎 🍏

I'm sorry that you have an issue with your game update! There are other players with your same situation! May you please wait until next week when the staff is on duty and we will give you information about the problem.

Do you play through a PC and you have Windows10?

I wish you a good day!! 🙂😉🤗

Pamela_D_20

Me too in the UK.

Opened up Farm Heroes Saga this morning and a large notification appeared saying "Update Needed" (top) and "Update Now" (bottom). I clicked to update and was redirected to log in, which I did. Was informed my progress had been saved and a version of Farm Heroes Saga appeared. Unfortunately, the level was level 1 and all my progress has been lost. Am very disappointed as was well over level 1000.

I had been playing on my computer which is windows 10.

Jmiss59

It would seem this is a common problem today as I have the same thing...which is really annoying.

nstagg58

I am having the same issues with my iPad trying to update.

gingiez

Can't play offline, can't update, and don't want to lose my progress.

Graeme_Stegelman

Same here in Australia. Locked out of game, high level, no update response from FHS site. It's been asking for about a week.

25.4 2021

Pamela_D_20

The problem seems to have been rectified. I can now play Farm Heroes Saga.

Does anyone know what caused this problem?

Fischi2

@ Pamela_D_20: You´re lucky, my problem hasn´t been solved yet :-(

@ encantes: Seems, there´s a lot to do ;-) I´ll try another game for a while

encantes

https://community.king.com/en/farm-heroes-saga/discussion/comment/1547736#Comment_1547736

When we have news, we will notice as soon as possible!!! 😊😊