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Who is responsible for fixing glitches in Farm Heros? I have lost money on the same level 7 times?

NonniMom24
NonniMom24 Posts: 1 Newbie

I have lost money on the same level several times and NO ONE has fixed it or given me a sufficient refund for time and money lost.


Answers

  • Spinnifix
    Spinnifix Posts: 25,430 Sweet Legend

    Hello and welcome

    Unfortunately we cannot solve money problems and please follow these steps.


    To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

    Please go to Buy & Gold Bars

    https://soporto.king.com/contact


    Good Luck


    Nice Weekend

  • Lady_Choo
    Lady_Choo Posts: 25,600 Pet Rescue Moderator
    edited June 2021

    Welcome to the community @Nonniemom Unfortunately you cannot get a refund for not completing a level unless there is an actual issue but if there is, we cannot help you unless you give us some more information.

    I would suggest if you are buying boosters that you don't for now.

    Which level is it? Is it giving you an error message or doing something it shouldn't? Then we can have a look at it for you. Make sure you use the @ sign in front of my name and it will notify me you have replied.

Hey! Would you like to give us your opinion?