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Hello @marlyrdigon 🤗 Hearty Welcome to our Wonderful Farm King Community!
When you said "backup account" -- I am thinking that you meant about the account you save your games with! Did I get that right? If so, it could be possible, with a bit of time taking process.
Please contact the King Player Support Team, and they will be able to help you with it. Please contact them from this link ---> https://soporto.king.com/contact ---> Fill out the form that appears.
If you are playing on a mobile device, you can send the request directly from your game 👇️
1) Select “Customer Care” tab from your game
2) Select the 3rd option and once it opens, scroll down all the way
3) This is the screen you see, when you scroll down
👆 Click on that “contact us” tab and fill out the form that appears. Then, “submit” the form.
If you have any further questions, please feel free to post back by typing your reply in the blank box given below to my comment.
Hope everything works out and your game transfer will be fruitful 🍓 🍓
