Game is not loading

King_admin · August 2021

This discussion was created from comments split from: 1481 does not start.

anthony_stiff · August 2021

Cant start game as I get rotating circle when I press play

Lady_Choo · August 2021

Hi @anthony_stiff I'm sorry you are having issues.

Can you tell me which device you are playing on please so I know which help to suggest 🙂

anthony_stiff · August 2021

Kindle fire edition 3

Lady_Choo · August 2021

Ok, have you checked the app store for updates? Is your internet signal ok?

anthony_stiff · August 2021

Yes to both auestions

Lady_Choo · August 2021

Ok and the kindle is updated?

Have you tried closing the app completely, rebooting your kindle and trying the app again?

If you have could you let me know the version of both the kindle and the app and I will see if our farm queen can make any more suggestions.

anthony_stiff · September 2021

Kindle fire hd 3rd gen

Candy crush version 1.209.2.1

Lady_Choo · September 2021

Hi @anthony_stiff ok so speaking to the farm manager she says the only option now is to remove the app, reboot and reinstall. You will lose saved boosters though, and make sure progress is being saved first.

Its not Farm Heroes then you are having issues with??

Game is not loading

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