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Have you tried the contact us tab at the bottom of the page? Click on it, enter your details, choose the topic "problem with my game" subtopic "missing items" and go from there. This can take a few days for a team member to respond. Once they do, you have to reply within three days, or the request is closed.
Hi and again Welcome in this Community 🍓 🍎 🍏
Sorry again for this glitch that has not yet been fixed.
We have already gave your ID number to our Farm in charge, but I have to ask you to wait few days to have it.
In the meantime there is a thread about this glitch:
Many thanks for your understanding, I wish you a Farmtastic day 🤩 🤩 🤩 🤩
I close this thread just because you have already posted in another. Tks