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can't access games

Jo_L
Jo_L Posts: 1

Level 1
edited November 2021 in Support

Only the logo comes up when I try to get into the games - what's happening?

Comments

  • encantes
    encantes Posts: 6,383
    edited November 2021

    Hi @Jo_L and Welcome in this Community πŸ“ 🍎 🍏

    We are sorry about your problem with the game log in

    In order to help you may you please specify your type of device? PC or mobile, Facebook or King.com and your browser?

    Did you update the game to the last version?

    You can write in the white comment box below and are happy to help you! πŸ˜‰πŸ˜‰

    Talk you soon πŸ˜€ πŸ˜€ πŸ˜€

  • encantes
    encantes Posts: 6,383
    https://community.king.com/en/farm-heroes-saga/discussion/353981/cant-access-games

    Our Community staff are aware about this issue and have already reported it. They are investigating it as of now. Will update you as soon as we have any information about it”.

    Please make sure that your connection is stable, all the cookies and cache are cleared”.

    Thanks for your understanding 🀩 πŸ€— 🀩 πŸ€—

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