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Level 865 bug?

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Answers

  • Hello @Darkwing

    Based from the screenshot you posted, it would be impossible to finish the level because one of the objectives of the game is to open an oyster. And we cant see a single oyster around hehe. 😀😀

    Try to redo your game or better yet do an upgrade of your game app. Good luck

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Aha I have seen that issue before, rarely but I have. Hopefully its been fixed now 😊

  • engineeredmind
    engineeredmind Posts: 2

    Level 1

    This bug persists in iOS app version 5.76.1

    When the giraffe’s hit is the second on the clam, the clam doesn’t clear properly. No part of the clearing animation plays, but the hit box of the clam appears to clear and allows cropsies to enter that space. After this failed clearing, if activated, the giraffe reacts as if the clam has been cleared.

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited March 2022

    Thank you @engineeredmind I will make sure that the CM knows about it 😉

    Have you got another device you could try it on to see if you can get past this level? And could you tell me which device you are playing on please.

    Also. I did just try the level and was lucky enough not to have that issue. Have you tried playing without using the companion? I found when I didn't, the issue didn't happen. When I did use the companion that's when the issue did.

  • QueenB
    QueenB Posts: 15,439

    Thank you for the tag @Lady_Choo 😉

    I've passed it on to the studio and waiting on a reply, in the meantime @engineeredmind have you tried playing without the companion to see if the issue persists?

  • engineeredmind
    engineeredmind Posts: 2

    Level 1

    @Lady_Choo @QueenB I’m playing on iPhone XR iOS 15.3.1, the bug doesn’t seem to happen when using the other companions available on that level, nor when using no companion. I didn’t attempt to locate other levels with the giraffe available to determine whether the issue is level specific or companion specific. With some persistence, I was eventually able to complete the level when not using the giraffe companion.

  • QueenB
    QueenB Posts: 15,439

    Thank you so much for the update @engineeredmind and happy to hear the level has been completed 😀

    I will forward this information to the levels designers who are having a look at this issue so it can be improved 😉

  • S_G_Smith
    S_G_Smith Posts: 2

    Level 1

    I’m having the exact same problem at that level. Must be a bug. Sent email to support- just waiting to hear back from them

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Hi @S_G_Smith and welcome to the community.

    Are you using the first companion? If so, don't! As the other poster says it doesn't happen with the other companions and I didn't have it happen if I didn't use any so that would be a work around in the meantime 😊

Hey! Would you like to give us your opinion?