Purchase getting stuck!

rfjh5

Ever since the collecting of honey pots for rewards was replaced by a piggy bank on Farm Heroes Saga, I had felt reluctant to use the piggy bank as it requires you to spend money, which I am short of, to buy gold bars. I finally took the bait and spent my hard-earned cash, as I was hoping to maybe buy extra moves on a Farm Heroes level that I had been stuck on for over a week, but all I got for my money was the option to buy more lives, when my lives are already full!!! I'm now faced with this option every time I log into the game so I can't even receive my daily rewards for Farming and have consequently been unable to farm now for over 2 weeks. If I cannot find an answer to resolve this I will have to request @PummyRaj to delete me from her team. Hopefully, someone can provide an answer as to how I might be able to continue my Farming? Thanks @rfjh5

@rfjh5

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/355665/farm-heroes-saga

Sorry to hear you're having this issue, not coll at all 🤔

I see that you are playing on Facebook, have you tried clearing the cache of your browser or even tested a different browser to see if the issue persists?

Also, do you happen to have Windows 10 on your PC?

rfjh5

Hi @QueenB ,

I have only ever played King games from Facebook, I don't know about how to clear browser caches

I play on a new MAC mini M1 version 11.4 so I do not have Windows 10.

Thanks for trying to help though @rfjh5

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/comment/1909242#Comment_1909242

Sorry about that, I should have sent you links to help you out 😔

Have a look at these and see if it help:

Clear the cache and cookies on your browser

Make sure your browser is updated

rfjh5

Hi @QueenB

Thank you for your instructions on clearing the cache, I cleared it but nothing changed, I was still only left with the option to buy lives with the Gold Bars that I had purchased, and with my Lives already being Full, this makes no sense. As I said, I had hoped to be able to use the purchase of Gold Bars to buy extra moves on Level 1922 as I had found difficulty farming it, so I feel I have paid for something that I didn't receive and worse still am being barred from the Farming Community, so I have no option other than to have to try and contact @PummyRaj to wish her a Happy New Year and delete me from her team. Can you please advise me on the best way to contact her? Best wishes to you to with your farming and I trust that you get better reward from King than I received @rfjh5