How do I get a refund for a purchase made but not received.

Brenda_Dugas

Farm Heroes Saga purchase of $2.99plus tax was made and charged to my account, but I didn't receive the order and the purchase signal kept turning and turning, then 99+ moves was showing. It was weird!

How do I get my money back?

QueenB

Hi @Brenda_Dugas!

Sorry to hear you experienced issues while making this purchase 😕

Check this Community page HERE to get help on a refund or get a purchase corrected by choosing the device that you are using to play the game 👍

encantes

Hi @Brenda_Dugas and Welcome in this Community 🍓 🍎 🍏

We are sorry about your issue with the purchase, to solve your problem you have to contact the Customer Support in your device or from the link here 🙂

Many thanks for your understanding, if you need more help don't hesitate to write we are all here to help you 😉 😉 😉

Have a nice day 🤗 🤗