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Having trouble starting the game after installing the app

irvine01
irvine01 Posts: 2 Newbie
edited February 2022 in Support

I just installed farm heroes but cant start game???

Answers

  • PummyRaj
    PummyRaj Posts: 41,278 Candy Moderator

    Hello @irvine01 🤗 A Warm Welcome to our lovely Farm King Community!

    I am sorry to hear that you are having an issue with the game!

    Can you please explain what is happening with the App?


    Please post back by typing your reply in the blank box given below to my comment.

    Talk to you soon. Happy Valentines Day 💕

  • QueenB
    QueenB Posts: 14,961 Community Manager

    Hi @irvine01,

    Are you clicking and the game is not reacting? Are you getting any error messages?

    Is this your first time playing or are you catching up?

  • irvine01
    irvine01 Posts: 2 Newbie

    Not sure if I have installed correctly. I don't see anywhere to click on to start the game, Can you check to see if I have?

  • PummyRaj
    PummyRaj Posts: 41,278 Candy Moderator

    Hello Irvine 🙋

    Which device are you using to play the game?

    ** If your device is an Android phone/tablet, go to "Google Play Store" -- "Search" for "Farm Heroes Saga" game -- The App will pop up and you will see this screen (or similar one) 👇️

    ** If you are using an Apple device, you will have to search in "App Store".

    Once you see this screen, click on that "Play" tab and you will play the game 👍️

    ** Some devices need special settings change to keep our Apps as widgets/shortcuts. So, if you still don't find your game in any screen of your device, check how to create the shortcut.

    Hope these steps are clear and you will be able to play your game now 🤩

    Enjoy the game and have a lovely rest of the day 🍓 🍓

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