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Lost levels

Rosechaulk
Rosechaulk Posts: 9

Level 2
edited March 2022 in Support

I was told that the lost of levels was fixed, but it is not. Why can’t you correct this issue. I am not interested in starting a beginner game back to level one when I was at an extremely high level playing this game for over 5 years?

Fustrated

Comments

  • encantes
    encantes Posts: 6,306

    Hi @Rosechaulk and a warm Welcome in this Community 🍓 🍏 🥕

    We are sorry that your problem with level was no fixed! The Farm Studio worked hard and we apologize.

    Can we have your game ID?

    Many thanks 😉 😉

  • QueenB
    QueenB Posts: 15,451

    Hi @Rosechaulk!

    As @encates has been so kind to ask, we need your Game ID so we can look into this also, which level are you supposed to be on?

    How to find Game ID:

    Open the game app and tap on the 3 lines 👇

    Screenshot 2021-11-17 at 133202png


    Tap on My Profile 👇

    Screenshot 2021-11-17 at 133252png

    Thanks 😁

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