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I’ve lost all my bonus lives after updating the app

Zane1705
Zane1705 Posts: 1 Newbie
edited April 2022 in Support

I’ve lost all my bonus lives after updating the app and I even spent £5.99 on more gold bars this is so unfair I lost everything has this happened to anyone else

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  • encantes
    encantes Posts: 6,099 Farm Moderator

    Hi @Zane1705 and Welcome in this Community 🍓 🍏 🥕

    Sorry if you have lost your bonus lives 😔, in order to help you may your specify your type of device and/or if you play through Facebook or app mobile. How many days happened? There was a similar issue in February with an updating and all the boosters disappeared, that issue was fixed and we like to understand better.

    If the problem is with a purchase you have to get in touch with the Customer Support:

    Open the game and select the 3 lines:

    image.png


    Select Customer Care:

    image.png


    Choose, Purchases and Gold bars and tap on any topic:

    image.png


    Scroll down until you see CONTACT US

    Manythanks have a good day 🌼 🌻 🌼

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