Forgotten password

Dewdrop3009

I’ve tried to reset password as have replaced iPad but when you press on email to reset it sends me to homepage with no link to reset it ?....

can anyone help please

QueenB

Hi there @Dewdrop3009, and welcome to the Community. 😀

To help you, may we know which password are you trying to reset? Is it your King account that you are trying to connect to the game?

Thanks ☺️

Dewdrop3009

https://community.king.com/en/farm-heroes-saga/discussion/comment/2173404#Comment_2173404

Hi,

yes it is.

thanks

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/comment/2175998#Comment_2175998

That is strange... could you attach a screenshot of the page that you get so we can check it with Player Support and see what we need to do next?

Thanks 🙂

Dewdrop3009

https://community.king.com/en/farm-heroes-saga/discussion/comment/2177776#Comment_2177776

Hi,

I’ve just tried again and it has worked this time….. strange. Maybe because I was trying on my old iPad ?

thank you for replying to my message