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Hi @vetty7088 and welcome to the community!
The quickest way to get a response when its account related is to click on the 3 lines when you open the game, click customer care then I would go to purchases and gold bars, then why can't I find my boosters. Not quite the issue I know but they seem to have had a move around. Then scroll to the bottom of the page and select contact us. Once player support receive it they will be able to check your account 😊