Sign Up!

Unable to purchase gold bars

Gretchen_Armato
Gretchen_Armato Posts: 35
edited July 2022 in Support

This is happening every time I try to purchase gold bars. Get the message 'unable to purchase try again later'. Except 'later' never comes. And it's always when I'm within one or two moves of winning a level. Extremely frustrating and annoying. Is anyone aware of this? Is anyone working on a fix?

Comments

  • irisluphtwo
    irisluphtwo Posts: 0

    Newbie

    edited July 2022

    why every time I have a transaction to buy a gold bar and intend to continue the game but the game comes out on its own? I've lost my gold bar for free without playing at all. I'm really disappointed

  • PummyRaj
    PummyRaj Posts: 43,046
    edited July 2022

    Hello @irisluphtwo 🤗 Hearty Welcome to our lovely Farm King Community!

    I am so.sorry to hear that you were having "game crashung" issues while purchasing 🙁

    This bug was supposed to be resolved and that game should work fine 🤔


    Can you please tell me which device you are using? Also, when did this start happening? Have you tried the game on a difference device?

    Please post back your reply by typing in.the blank box given below to my comment.

    Thank you znd Talk to you soon 🐥

  • PummyRaj
    PummyRaj Posts: 43,046

    Hello Gretchen 🤗

    I am so sorry you are experiencing issue with the purchases 🙁

    Can you please tell me which device you are using to.play the game? If you are using a phone, did you try on.another device and see if it works!

    We do not have any complaints prior to yours!! Hence, we have no idea 🙄 But, I will escalate it to our Farm In-charge right away 👍 I will get back to you if they need any other information!

    Thank you for your patience and understanding 🙏

Hey! Would you like to give us your opinion?