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Unable to purchase gold bars

Gretchen_Armato
Gretchen_Armato Posts: 38
edited July 2022 in Support

This is happening every time I try to purchase gold bars. Get the message 'unable to purchase try again later'. Except 'later' never comes. And it's always when I'm within one or two moves of winning a level. Extremely frustrating and annoying. Is anyone aware of this? Is anyone working on a fix?

Comments

  • irisluphtwo
    irisluphtwo Posts: 0

    Newbie

    edited July 2022

    why every time I have a transaction to buy a gold bar and intend to continue the game but the game comes out on its own? I've lost my gold bar for free without playing at all. I'm really disappointed

  • PummyRaj
    PummyRaj Posts: 45,123
    edited July 2022

    Hello @irisluphtwo πŸ€— Hearty Welcome to our lovely Farm King Community!

    I am so.sorry to hear that you were having "game crashung" issues while purchasing πŸ™

    This bug was supposed to be resolved and that game should work fine πŸ€”


    Can you please tell me which device you are using? Also, when did this start happening? Have you tried the game on a difference device?

    Please post back your reply by typing in.the blank box given below to my comment.

    Thank you znd Talk to you soon πŸ₯

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello Gretchen πŸ€—

    I am so sorry you are experiencing issue with the purchases πŸ™

    Can you please tell me which device you are using to.play the game? If you are using a phone, did you try on.another device and see if it works!

    We do not have any complaints prior to yours!! Hence, we have no idea πŸ™„ But, I will escalate it to our Farm In-charge right away πŸ‘ I will get back to you if they need any other information!

    Thank you for your patience and understanding πŸ™

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