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NReuter
NReuter Posts: 3

Level 1

Can't log on to Farm Heroes today from Facebook. How come?

Answers

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello @NReuter πŸ€— Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that you are having logging issues!!

    Are you playing on a computer or on a mobile device?

    Are you seeing any message when the log-in fails? Can you show me a screenshot of that message?


    To reply back, please type in the blank box given below to my comment. And to post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.

    Talk to you soon. Have a great rest of the day πŸ“

  • NReuter
    NReuter Posts: 3

    Level 1

    I am playing on a laptop computer and the message I received pertains to WebGL.

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello @NReuter πŸ™‹β€β™€οΈ

    The β€œWebGL” message would be usually glitch on our (players’) side, but not the game πŸ€”

    ** Please try and see if you can open the game on a different browser; different laptop;

    ** Try to clear cookies and all the browsing history β€” log out β€” shut sown the computer and turn it back on after 5 to 10 minutes;

    ** Check if there are any β€œupdates” pending on your browser! If you see any, install them right away.

    Usually, these steps will clear that WebGL issue. If you are experiencing this issue even after these trouble shooting steps, please post back and let me know πŸ₯

    Hope everything goes well and you will be able to play your game again!

    Talk to you soon! Have a Farmtastic rest of the day πŸ“πŸ“

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