Dark Screen

SteveCripwell

My screen keeps going into dark mode when playing FH around every 9 or 10 minutes.

It does not happen with any other game!

I can shut it down and restart the game but it just happens again.

can anyone help?

Steve

PummyRaj

Hello Steve @SteveCripwell 🤗 Hearty Welcome to our lovely Farm King Community!

I am sorry to hear that you are having an issue with the game!

Can you please give me few details…

1) Which device are you using.

2) Does the black screen appears while you are playing a level or an event or when you are on Map screen itself?

3) By any chance, we’re you playing an Ad when the black screen appeared?

4) If it is an Ad, do you remember which Ad it is?

As of now, these are the questions I have! Can you please answer these and we will go from there 👍

TO reply back, please type in the blank box given be.ow to my comment.

Talk to you soon. Have a Farmtastic rest of the day 🍓🍓

SteveCripwell

Hi Puumyraj

i am on my iOS ipad.

I was in the middle of a level on every occasion

its has happend 4 times now so it looks like there a some sort of glitch

Regards Steve

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2367819#Comment_2367819

Thank you Steve 👍

Few more questions please…

1) Was it the same level? If so, which level is it?

May I can check that level and see if the level itself is glitchy 🤔

2) Can you please go down in the Map, and try an easy level?

3) Can you please check your App Store to see what version you have right now on the App?

Thank you 🐥

SteveCripwell

Hi Pummy

many thanks for your assistance with this, but it seems to have stopped! Fingers crossed..

I can only assume it was the couple of levels I was playing

Steve

Lady_Choo

Mine does that randomly (iphone) even though I have auto brightness disabled. But with other apps. Its really annoying.

Just out of interest there wasn't a change in room brightness or did it look like a pop up was trying to go over it? Just in case anyone else reports it 😉

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2368812#Comment_2368812

Great to know that, Steve 👍

Happy Farming 👩‍🌾🧑‍🌾

If you have any issues with the game in future, you know where to find us 🤗