Why can't I play farm heroes on my tablet it just won't let me do anything

christine57

I have uninstall and re install

PummyRaj

Hi @christine57 🤗 Hearty Welcome to our lovely Farm King Community!

I am sorry to hear that you are having freezing issues with the game 😕

I need more details please...

Is your game freezing every time you try to play it OR just after collecting your Daily Bonus booster?

Please post back your reply by typing in the blank box given below to my comment.

Talk to you soon. Have a Farmtastic rest of the day

christine57

Every time I try to play it

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2434083#Comment_2434083

Hi Christine 🙋‍♀️

Thank you for clarifying 👍

It looks like there is a bug in the game! The Farm game Studio team are not working due to the weekend.

Please bear with us until the weekend is over 🙏🏼

christine57

Thank you

AnnaMariaVivaldi

@PummyRaj tryed to post video of my issue on my thread whitout success because i obtain an error says discussionid or similar.

i have created a mp4 about 30MB and zipped on my tablet... shared on host site also ;)

@christine57

sorry for interrupt on your thread issue but i'm looking around here if someone, on some thread, as already report and issue similar to mine.

anyway yes.. try to take a screenshot and post so details about your issue... it's very general info at right now.

christine57

Screenshot_20221031-162643_Farm Heroes Saga.jpg

Screen shot above I have tried everything

AnnaMariaVivaldi

@christine57

wait ...it's games freezed?? i don't see error on sceenshot...

i thinks it's also usefull... please post details about devices you use... for example how many free space have if you use a phone especially if you use android or other info like that.

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2435206#Comment_2435206

Hi Christine 🤗

The Farm Heroes game Studio was able to identify and fix the issue that was causing "freezing" and "lost connection" issues.

They have sent in the fix through new update 5.91.2 🙂

Since you are using Tablet, please check in your "Google Play Store" for updates and install the latest version. You will be able to play the game from now on 👍️

Have a lovely rest of the day and enjoy your Farm game again 🤩

christine57

I tried to play this morning still the same the updates were done on 22nd October

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2436853#Comment_2436853

Hi Christine 🤗

Usually, Android devices receive the updates a bit later than iOS devices.

The update is available now 👍 Please go to the Play Store and check it out. It should be 5.91.2 🐣