Latest news about Farm Heroes Saga!
Run into trouble in Farm? Ask for help or check past solutions here.
Help for tricky levels!
Take part in Farmtastic contests and win Gold Bars or other goodies!
Got a fresh idea to make Farm better? Let us know whatโs growing in your mind!
Every time I try to login into the game it just keeps coming up with no internet connection
How do I fix ?
Oh, no dear!! I am afraid your game has was affected by bug ๐ To fix this issue, the only remedy we have is to delete and reinstall the App ๐
Nobody knows why this bug affects the games!! And, there is no prevention either ๐ข
But, before deleting the App, I would recommend you to open the game on a laptop or desktop and play a level or two (old or new)! This will help to save your Magic Beans, as well as the progress you have made in past few days - from the time the issue started (personal experience)!
Once you did that, you can delete the App on your mobile device โ clear cache / clear data (whichever is available on your device) โ turn off WiFi โ turn off your device โ Turn it back in after 10 minutes โ WiFi on โ install the App โ log in. You should be able to find yourself where you left off and the game should work again without any issues!!
** Few farmers have told me that they had to follow above steps couple of times for it to work!! I am not very sure why that happens though!!
Please let me know how it goes and if there is anything else I can help you with ๐
Hope everything works out and you will be able to get back into your game ๐ฅ
Hi. I ran out og gold bars and then I got this connection lost. Can you recommend what I can do about it? I really hope so.
Hi Jean ๐ค
I know! It is weird that only your team and my team are the ones that are having โLivesโ issue but nobody else.
What I found out from Farm Queen is that the Studio will look into it once they fix the issue of โmissing companionsโ in Farm Club.
I will remind the Farm Queen and find out where our issue is ๐ Sadly, it is not up to us (the players) or Farm Queen to rush the Studio to fox things.
They usually look into the glitches/bugs only when they have multiple complaints. Unfortunately, it is only your team and my team that are complaining ๐ฅ Hence, no priority for this issue ๐
Hi @PummyRaj I find it odd that according to the FHS site 'no new issues' have been reported to the Studio. Our team is continuing to have the 'lives' problem and the 'oops connection lost' comes and goes. Chat seems to have returned at the moment
Yes, @PummyRaj I'm in the same team
Jean,
What is your team name? Are you in the same team as BQN537 and CassD?
If not, can you please provide your team name and ID number?
Thanks @PummyRaj
I'm a bit over it, I have to admit!
The โLivesโ issue is being investigated. I did not receive any update yet!
** Actually, I should say that I could not ask our Farm Queen due t the โlogging outโ glitch I have been having from past week+
Will ask right away and get back to you ๐ฅ
And, the โconnection issueโ โ everybody has been quiet, so I thought the glitch was gone!! I have stopped watching Ads as advised. Hence, not sure if that is working or not ๐
Will inform the Farm Queen about this too ๐
Hi @Lady_Choo @PummyRaj
An update on that pesky 'oops the connection has been lost'.
Yesterday was a particularly bad day for this glitch. Finally I just gave up.
Had a dream run today, until a few minutes ago, where I needed just one more move.
Guess what happened????
Yes ofcourse the connection was 'lost'. Apparently.
So just to test this, I immediately tried to buy 5 moves - I only just had enough GBs to do this.
And guess what? It worked perfectly.
So no 'oops' when GBs are involved I guess.
On top of this, the team chat seems to have frozen and no one has chatted for over a day. (Not at all usual). And our team is still not receiving lives that are sent from other members of the team.
Overall, rather frustrating!
Hi @BQN537 Just keeping you in the loop, as the chat in FHS isn't working
That's good to hear @abe_coffee ๐
it appears that the following have been improved with the tablet version of 5.91.2:
... the facebook login is faster and more reliable
... the connection errors no longer occur
๐ฎย ๐ฎ ๐ฎย ๐ฎย
Many thanks @PummyRaj
I'm off playing other games!! I'll go back in a few days to see if anything has improved
Thank you very much for the update, dear Jean ๐ค
I will inform QueenB, so that she can alert the Farm Studio ๐ฅ
Hi @PummyRaj
Same problem just happened again. Offered 5 extra moves for ads and got the pop up of no connection! Hit continue and it moves to level failed
No freezing, just the pop up and thus no adverts to get the extra lives. Just hit X and moved on
Jean ๐โโ๏ธ
One more question! Your game did not freeze though, right?
Is it just โno connectionโ box popped and you had to click on X or you wouldnโt get rid of that comment box until you โexitโ the game App?
Please bear with me ๐๐ผ The more answers we have, the better explanation we will be able to provide to the Farm Studio ๐ค
Thatโs what happened to me also, BUT before the update!!
Since the issue sounded familiar, wanted to confirm with you ๐
Yes, I tried to get a couple of extra moves via an advert and got the infamous pop up. I actually have no idea if it would have appeared if I simply moved on and tried again. Probably not. This has happened before
So, the pop-up appeared when you played few Ads for extra moves - while at the end of the level? Do you think that, if you didnโt watch the Ads, the game might have been fine?
Would like to make sure before I give a heads-up to the Farm Queen please ๐ธ๐ฑ๐ฉโ๐พ
Just when I needed some extra moves, that old โno connectionโ appeared again. Soooo frustrating.
Think Iโll play somewhere else for a while
Thanks @PummyRaj @encantes
My game is fine now. ๐ค ๐
New here? Sign in or create an account to join the fun.
My game continues to show connection lost. Is there any way to correct this?
Hello dear @BuffaloGal57 ๐ค Happy Thursday!
I am so sorry to hear that you are having connection issues in your game!
When did this start? Can you please show me a screenshot of that issue?
Which device you are using? Letโs start from there and see ๐
I can still play the game and advance
but this keep popping up at the end of my game or if I attempted to access the farm club, my team, and other times. I am using my cellphone. This is the only device I I have had it on. It started a couple of days ago.
Also, I can't log into the Facebook part of the game. When I attempt it says connection lost. My other games CCS CCF work fine.
Thank you, I will try this. Ty
I hope that worked. It came up on my computer correctly. But now need to try my cellphone
I also get connection lost. I have to keep going out of game and coming back. I'd rather not uninstall app since I have saved up over 200 of each item such as Shovel etc. Last time I reinstalled app I lost all the items I saved up. I'm on Kindle fire 10
What I did was force stop and then opened it again. I didn't lose anything
I'm having the same issue with connection lost but the game seems to be working fine otherwise so I just keep playing. I don't want to uninstall and reinstall and loose everything - again - that is so annoying especially when you have a lot of something saved from watching ads etc
am not sure if this is related ...
1-2-3 did not transfer the rewards for 100 and 110 today ... doh!
king.com seemed to work on the pc ... the robbery occurred on the tablet app
also with the tablet app ... there are intermittent connection errors
program froze at 110 rewards
Hello Abe and Welcome back in the Farm Community ๐๐๐๐
Did you receive the 1-2-3 Grow rewards or the program frozed before?
Did you try with your mobile if you have the same error?
hi @encantes
I can play 4 ways
1) amazon fire tablet app(facebook)
2) laptop king.com with the microsoft app
3) laptop facebook with chrome
4) laptop facebook with opera
the tablet is my mobile device and that is where the "connection"(freezing) problems occur(no problems with the laptop)
one other observation ... for several weeks FHS does not always connect properly to facebook on the first try on the tablet(it usually works on the second try)
as to the rewards ... the program froze before sending rewards
Many thanks for the informations!! ๐
Do you use King.com but is not more available or Windows10?
I'll pass your info to the Community Manager ๐๐
king.com ... windows 10 ... microsoft app
more info:
1-2-3 worked okay on 10-26-22 with king.com
1-2-3 froze on the tablet app(and facebook) yesterday(10-27-22)
am not sure if that helps
Hello @treexe ๐ค Hearty Welcome to our lovely Farm King Community!
I am sorry to hear about the connection issue in your game!!
Did the issue start recently? Or have you been experiencing it from a while?
a) If it just started from past few days. I would request you to please be patient and not reinstall the game!
b) If you have been experiencing it from a while, I will need more details.
Once you reply back and clarify, we will talk further ๐ TO reply back please type in the blank box given below to my comment.
Hope to talk to you soon. Have a Farmtastic rest of the weekend ๐๐
I have been getting this pop up for a few days now. So have some of my teammates.
I can still play the game ๐ค ๐
Thank you so much, Jack ๐ค Are you using an Android or iOS?
Are you getting the Daily Bonus and able to collect the booster?
I too heard this complaint from few players.
I am experiencing โfreezingโ issues on my Android phone. But, no โconnection issuesโ (yet)!!
Same here! Been happening for the last couple of days.
Yes everything is fine . I am getting the daily bonus and able to collect the booster.
I am using an iPhone and sometimes the Home Screen freezes, just annoying more than anything ๐ค ๐
Buenas tardes! Llevo ya muchas semanas sin recibir premios por eventos, sobre todo los de los primeros niveles de estos, y al parecer se ha cambiado la dinรกmica del tren chu chu, en el que solo hay cajas naranjas, de las cuales nunca recibo recompensa solo tiempo de vidas ilimitadas, y no solo en el tres chu chu, tambiรฉnโฆ
I keep getting the message that my computer is off line to log into Candy Crush - only program where this happens. I have turned off/on router, computer many times without success. When I do get in I get the message its the wrong id and/or password. It is my new email - carolldean13@gmail.com. I try to change email - butโฆ
Why don't I have the Christmas theme
Hello, I don't receive lives from my team anymore. My team is active, I get requests for lives and send them, but never anything back anymore, while I used to receive several lives every day. My ID is1164913688, my team is Speknekken
What comes after this?"
Hey Farmers! ๐ฉโ๐พ Have you noticed a few friends missing from your list? Donโt worry, itโs not just you! Weโve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.โฆ
๐ Farm Heroes Saga โ Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! ๐พโจ Where are we now? Latest Levels are 7706-7720 ๐น New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &โฆ
๐ฅ Current ongoing or known issues! ๐ฅ For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! ๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix commonโฆ
