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Every time I try to login into the game it just keeps coming up with no internet connection
How do I fix ?
Oh, no dear!! I am afraid your game has was affected by bug ๐ To fix this issue, the only remedy we have is to delete and reinstall the App ๐
Nobody knows why this bug affects the games!! And, there is no prevention either ๐ข
But, before deleting the App, I would recommend you to open the game on a laptop or desktop and play a level or two (old or new)! This will help to save your Magic Beans, as well as the progress you have made in past few days - from the time the issue started (personal experience)!
Once you did that, you can delete the App on your mobile device โ clear cache / clear data (whichever is available on your device) โ turn off WiFi โ turn off your device โ Turn it back in after 10 minutes โ WiFi on โ install the App โ log in. You should be able to find yourself where you left off and the game should work again without any issues!!
** Few farmers have told me that they had to follow above steps couple of times for it to work!! I am not very sure why that happens though!!
Please let me know how it goes and if there is anything else I can help you with ๐
Hope everything works out and you will be able to get back into your game ๐ฅ
Many thanks for the informations!! ๐
Do you use King.com but is not more available or Windows10?
I'll pass your info to the Community Manager ๐๐
hi @encantes
I can play 4 ways
1) amazon fire tablet app(facebook)
2) laptop king.com with the microsoft app
3) laptop facebook with chrome
4) laptop facebook with opera
the tablet is my mobile device and that is where the "connection"(freezing) problems occur(no problems with the laptop)
one other observation ... for several weeks FHS does not always connect properly to facebook on the first try on the tablet(it usually works on the second try)
as to the rewards ... the program froze before sending rewards
๐ฎย ๐ฎ ๐ฎย ๐ฎย
Hello Abe and Welcome back in the Farm Community ๐๐๐๐
Did you receive the 1-2-3 Grow rewards or the program frozed before?
Did you try with your mobile if you have the same error?
am not sure if this is related ...
1-2-3 did not transfer the rewards for 100 and 110 today ... doh!
king.com seemed to work on the pc ... the robbery occurred on the tablet app
also with the tablet app ... there are intermittent connection errors
program froze at 110 rewards
I'm having the same issue with connection lost but the game seems to be working fine otherwise so I just keep playing. I don't want to uninstall and reinstall and loose everything - again - that is so annoying especially when you have a lot of something saved from watching ads etc
What I did was force stop and then opened it again. I didn't lose anything
I also get connection lost. I have to keep going out of game and coming back. I'd rather not uninstall app since I have saved up over 200 of each item such as Shovel etc. Last time I reinstalled app I lost all the items I saved up. I'm on Kindle fire 10
I hope that worked. It came up on my computer correctly. But now need to try my cellphone
Thank you, I will try this. Ty
Also, I can't log into the Facebook part of the game. When I attempt it says connection lost. My other games CCS CCF work fine.
I can still play the game and advance
but this keep popping up at the end of my game or if I attempted to access the farm club, my team, and other times. I am using my cellphone. This is the only device I I have had it on. It started a couple of days ago.
Hello dear @BuffaloGal57 ๐ค Happy Thursday!
I am so sorry to hear that you are having connection issues in your game!
When did this start? Can you please show me a screenshot of that issue?
Which device you are using? Letโs start from there and see ๐
My game continues to show connection lost. Is there any way to correct this?
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No freezing, just the pop up and thus no adverts to get the extra lives. Just hit X and moved on
Hi @PummyRaj
Same problem just happened again. Offered 5 extra moves for ads and got the pop up of no connection! Hit continue and it moves to level failed
Thank you very much for the update, dear Jean ๐ค
I will inform QueenB, so that she can alert the Farm Studio ๐ฅ
Many thanks @PummyRaj
I'm off playing other games!! I'll go back in a few days to see if anything has improved
it appears that the following have been improved with the tablet version of 5.91.2:
... the facebook login is faster and more reliable
... the connection errors no longer occur
That's good to hear @abe_coffee ๐
Hi @Lady_Choo @PummyRaj
An update on that pesky 'oops the connection has been lost'.
Yesterday was a particularly bad day for this glitch. Finally I just gave up.
Had a dream run today, until a few minutes ago, where I needed just one more move.
Guess what happened????
Yes ofcourse the connection was 'lost'. Apparently.
So just to test this, I immediately tried to buy 5 moves - I only just had enough GBs to do this.
And guess what? It worked perfectly.
So no 'oops' when GBs are involved I guess.
On top of this, the team chat seems to have frozen and no one has chatted for over a day. (Not at all usual). And our team is still not receiving lives that are sent from other members of the team.
Overall, rather frustrating!
Hi @BQN537 Just keeping you in the loop, as the chat in FHS isn't working
Hi Jean ๐ค
The โLivesโ issue is being investigated. I did not receive any update yet!
** Actually, I should say that I could not ask our Farm Queen due t the โlogging outโ glitch I have been having from past week+
Will ask right away and get back to you ๐ฅ
And, the โconnection issueโ โ everybody has been quiet, so I thought the glitch was gone!! I have stopped watching Ads as advised. Hence, not sure if that is working or not ๐
Will inform the Farm Queen about this too ๐
Thanks @PummyRaj
I'm a bit over it, I have to admit!
Jean,
What is your team name? Are you in the same team as BQN537 and CassD?
If not, can you please provide your team name and ID number?
Yes, @PummyRaj I'm in the same team
Hi @PummyRaj I find it odd that according to the FHS site 'no new issues' have been reported to the Studio. Our team is continuing to have the 'lives' problem and the 'oops connection lost' comes and goes. Chat seems to have returned at the moment
I know! It is weird that only your team and my team are the ones that are having โLivesโ issue but nobody else.
What I found out from Farm Queen is that the Studio will look into it once they fix the issue of โmissing companionsโ in Farm Club.
I will remind the Farm Queen and find out where our issue is ๐ Sadly, it is not up to us (the players) or Farm Queen to rush the Studio to fox things.
They usually look into the glitches/bugs only when they have multiple complaints. Unfortunately, it is only your team and my team that are complaining ๐ฅ Hence, no priority for this issue ๐
Hi. I ran out og gold bars and then I got this connection lost. Can you recommend what I can do about it? I really hope so.
there are so many blockers that it's impossible to free the bees with only fifteen moves๐ฅบ
more live
Hey, sorry for my bad english. My game (Candy Crush) was connected to my facebook as usual and one of the events had some bugs so I uninstalled the game and installed again. But now Iโve lost all my items like fishes, bombs and EVERYTHING, except for my level progress and gold bars. Support team or someone, please help me.โฆ
II received a new Kindle for Christmas how do I transfer my old game to new Kindle?
i get only request for lifes but no lifes, even though i send lifes!
Hey Farmers! ๐ฉโ๐พ Have you noticed a few friends missing from your list? Donโt worry, itโs not just you! Weโve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.โฆ
๐ Farm Heroes Saga โ Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! ๐พโจ Where are we now? Latest Levels are 7721-7735 ๐น New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &โฆ
๐ฅ Current ongoing or known issues! ๐ฅ For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! ๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix commonโฆ
