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✅ Issue Fixed - Why can't I view my Farm Animal house? 🏠 FHS

Bellamy32
Bellamy32 Posts: 2,376
edited January 2023 in Support

I'm seeing '???' for a couple of weeks now.. and can't recieve new rewards.

@QueenB @PummyRaj @encantes @Lady_Choo

Best Answers

  • PummyRaj
    PummyRaj Posts: 43,870
    edited December 2022 Answer ✓

    Hi @KeriJ 🤗 Hearty Welcome to our lovely Farm King Community!

    I have just looked at my Farm Club and I too have the same 🤔 It looks like there is a glitch with the Companions!! Is this how it is looking in your game too?


    It doesn't look like it will affect our game play though! I tried to play few levels and Companions are active in all those levels 👍️

    I will send in a complaint to our Farm In-charge and see what they will say 🐥


    Thank you for reporting this issue. If you have any further questions or need any clarifications, please post back by typing your reply in the blank box given below to my comment.

    Talk to you soon. Have a Farmtastic rest of the day 🌻

  • QueenB
    QueenB Posts: 15,406
    Answer ✓

    Yes, we are aware of this, and it's a bug 🐛

    We're working on correcting this as fast as we can, so please keep an eye out for future updates that will take care of this 😉

    Apologies for the trouble, and thanks for your patience 🤗

  • QueenB
    QueenB Posts: 15,406
    Answer ✓

    Good news Farmers 🙌🏼

    The animals have been returned to the Club 😉

Answers

  • KeriJ
    KeriJ Posts: 2

    Level 1

    My companion rewards arent showing just question marks are next to each one

  • PummyRaj
    PummyRaj Posts: 43,870
    edited December 2022 Answer ✓

    Hi @KeriJ 🤗 Hearty Welcome to our lovely Farm King Community!

    I have just looked at my Farm Club and I too have the same 🤔 It looks like there is a glitch with the Companions!! Is this how it is looking in your game too?


    It doesn't look like it will affect our game play though! I tried to play few levels and Companions are active in all those levels 👍️

    I will send in a complaint to our Farm In-charge and see what they will say 🐥


    Thank you for reporting this issue. If you have any further questions or need any clarifications, please post back by typing your reply in the blank box given below to my comment.

    Talk to you soon. Have a Farmtastic rest of the day 🌻

  • KeriJ
    KeriJ Posts: 2

    Level 1

    edited December 2022

    Thats exactly what mine looks like.

    Thanks so muxh for the reply 😊

  • Lucie-2
    Lucie-2 Posts: 17

    Level 2

    edited December 2022

    Same problem for me but it's more than a glitch. If you had completed levels, you used to be able to collect the rewards shown. If it has a check mark, you've collected that reward. If you click and drag down (takes a bit of effort), you'll see others with and without check marks. I want to collect the ones that do not have check marks but can't tell which levels I need to collect that reward, now shown by question marks. There are some awesome rewards that I would love to collect. For instance, 5000 beans or 5 x +1, 5 x collectors, etc. Any solution to this yet?

  • PummyRaj
    PummyRaj Posts: 43,870
    edited December 2022

    Hello Lucie 🤗 Hearty Welcome back to our lovely Farm King Community!

    By any chance, are you talking about the last 3 rewards in the Farm Club? If so, we do not have an ETA for those companions!!

    I am sure you might have noticed that few different companions were brought in few months ago and the old companions were removed! But, it was not so successful, hence, the Farm Studio had to take out the new companions and bring back the old ones. So, now, the issue of last 3 companions also back in session 😅

    I am sorry to say that there is no solution as of now 😕 May be in future 🤞

  • QueenB
    QueenB Posts: 15,406
    Answer ✓

    Yes, we are aware of this, and it's a bug 🐛

    We're working on correcting this as fast as we can, so please keep an eye out for future updates that will take care of this 😉

    Apologies for the trouble, and thanks for your patience 🤗

  • QueenB
    QueenB Posts: 15,406
    Answer ✓

    Good news Farmers 🙌🏼

    The animals have been returned to the Club 😉

Hey! Would you like to give us your opinion?